We strive to craft you the best mattress for your night’s sleep – we also understand peace of mind is part of that process and offer a comprehensive manufacture warranty. To the original purchaser of our mattress we warrant that our products are free from defects and will remain in usable conditions for the time frame of the warranty (DEPENDS ON MODEL). If this product becomes unusable for reasons other than misuse or neglect – the purchaser may return the product to recondition the unit back to it’s usable state at no cost to the original purchaser (Free of human fluids or stains). The Product must be transported to the factory by the purchaser.
- Must have original receipt
- No stains of any kind
- Body impressions need to be 2” or greater to be covered by the warranty. Measuring from the top of the mattress where there is no stitching located
- Photos will be emailed to assist the warranty process
- Does not cover quilting